Client Agreement
Last updated 10/6/2024
By booking a private session, enrolling in a class or workshop you are agreeing to the terms and conditions stated on this page.
By using this website you are agreeing to the Terms & Conditions.
You are also consenting to the Privacy Policy.
GENERAL
The terms and conditions stated on this page define the procedure of private sessions, courses and group events (classes, workshops) led by Prana Estu Nibbering. Agreeing to these terms and conditions is mandatory for all clients in order to participate in private sessions and/or group events. Upon booking and registering to a private and/or group event you agree to the terms and conditions stated on this page. The techniques used and taught in private sessions and group events do not replace professional medical advice or treatment.
You must be at least eighteen years of age to participate in a private session and/or group event. If you are under the age of eighteen you must have the explicit written consent of your legal guardian to participate in the session. Participation is at your own risk. I take reasonable efforts to maintain my level of professional training and to adhere to the code of ethics of the Anahata Yoga tradition. To view my training see About Prana. The Anahata code of ethics applies to all private sessions and group events.
Anahata code of ethics:
I conduct myself in a professional and conscientious manner.
Acknowledge the limitations of my skills and scope of practice and where appropriate, refer students to seek alternative instruction, advice, treatment or direction.
Create and maintain a safe, clean and comfortable environment for the practice of yoga and for conducting private sessions.
Encourage diversity by respecting all students regardless of age, physical limitations, race, creed, gender, ethnicity, religion or sexual orientation.
Respect the rights, dignity and privacy of all students.
Avoid words and actions that constitute sexual harassment.
Adhere to the traditional yoga principles as written in the Yamas and Niyamas.
Follow all local government and national laws that pertain to my yoga teaching and business.
I make no explicit representations, guarantees or warranties as to your results and experience of your private and/or group session. The terms and conditions contained on this page are subject to change at any time. Please view it regularly.
BOOKING AND ENROLLMENT
Group Session
Sometimes the number of participants for the group events is limited to ensure quality. For group events, enrollment can be made by email to info@openanahata.com. Or via the online booking events calendar : Book classes + courses
Private Session
Bookings for private sessions can be made by email to info@openanahata.com. Or via the online You will then be sent a link to an online booking private sessions calendar : Book private session
As a private coach I am bound to complete confidentiality of the personal information that you share with me related to a private session. I only share such information when required by law. When you book a private session through the online booking calendar, I may request written information related to your health. The sharing of this information is always optional and given voluntarily by you. To find out more about how your personal data is being stored and processed visit the Privacy Policy page. In certain cases you may request that your private session be recorded by audio. This will only be done with your explicit written consent.
CONFIRMATION OF ENROLLMENT
After reception of the booking or enrollment a confirmation will be sent to you within 48 hrs.
PAYMENT
In Person
Payment of in-person private sessions, single classes and single immersions may be completed at the session and/or class.
Payment of group events such as courses and workshops must be paid in full or a 50% deposit must be paid to secure your spot prior to the start of the event.
Online – Zoom
Payment of online private sessions or session bundles must be completed prior to the session.
Payment of online group events such as online courses and workshops must be completed prior to the session.
PAYMENT OPTIONS
For in-person sessions, it is possible to pay with cash on site and digital bank transfer. It is also possible for me to send a payment request via email. If you would like an invoice, let me know in advance.
For online sessions it is possible to pay with Mollie or bank transfer.
If the payment plan option is not appropriate for your budget, please get in touch with me to set up a payment plan that is appropriate for you. Sliding scale is always an option.
CANCELLATION POLICY AND REFUNDS
PRIVATE SESSIONS AND IMMERSIONS
Please let us know as soon as possible if you wish to cancel your private session. Currently no cancellation fees apply to the in-person private sessions and immersions.
If you booked your session through the online calendar, you can cancel or reschedule your appointment yourself up to 12 hours before your appointment. Use the unique link sent by email to access your booking panel.
If you did not book online, or wish to cancel or reschedule with less than 12 hours notice send an email to info@openanahata.com or call or message 0032477068997.
GROUP EVENTS (COURSES AND WORKSHOPS)
Group events receive a full refund if cancelled up to 1 week prior to the event. If you cancel in less than 1 week you will receive 50% refund of the event fee. If you only paid your deposit, you will not receive back your deposit.
ONLINE ZOOM – PRIVATE SESSIONS AND ASTROLOGY READINGS
Online private sessions and astrology readings receive a full refund if cancelled 1 week prior to the session or event. Less than 1 week cancellation, you will receive 50% back from the session or event fee.
Online private sessions and readings may be rescheduled with no extra charge. If you have booked online, you can reschedule yourself by accessing your booking panel up to 12 hours prior to the session. Otherwise email : info@openanahata.com or call or message 0032477068997
Once you have participated in a private session or group event, you are required to pay the full fee and this payment is non-refundable.
PRE-RECORDED ASTROLOGY RECORDINGS
Pre-recorded sidereal recordings are non refundable.
If the recorded reading is based on incorrect birth data submitted by you the recording is non-refundable.
If the recorded reading is based on incorrect birth data submitted by Prana Estu, a second recording with the correct data will be made free of charge.
If you have noticed that you have submitted incorrect birth data please contact Prana info@openanahata.com as soon as possible. If a recording has not yet been made, you may change your birth data free of charge.
ONLINE – GROUP EVENTS (COURSES AND WORKSHOPS)
Online
group events receive a full refund if cancelled 1 week
prior to the session or event. Less than 1 week cancellation, you will
receive 50% back from the session or event fee.
Once you have participated in a private session or group event, you are required to pay the full fee and this payment is non-refundable.
CHANGES
I reserve changes as regards to dates, program and sequence of the course content, as well as the cancellation of courses without replacement in the case of non-sufficient registrations. In case of cancellation participants would be informed duly per email or telephone. In the unlikely event that this occurs, a full refund of course fees will be returned to the participant. No claims can be made due to date or program changes or course cancellations.
PERSONAL, PECUNIARY AND MATERIAL DAMAGES
Liability is excluded for personal, pecuniary and material damage at the private sessions and group sessions. The participation is at own risk.
HEALTH RISK AND PREGNANCY
Participants of private sessions and group events are obliged to only participate when no medical objections against participating in the private session or group session exists. Possible health risks are to be clarified with a doctor prior to the session. I, Prana Estu Nibbering need to be informed by you, the participant about any health issues or health restrictions. This also includes possible pregnancy. You are self-responsible for possible injuries occurring during the private session or group events.
A private session never replaces a visit to the doctor, physio, psychologist or any other trained medical specialist. If you have any health concerns, make sure they are assessed by a trained medical professional. I do not make any diagnoses.
DISCLAIMERS
The services I provide in private sessions and group events are intended for educational and informational use. While I may reference certain results, outcomes or situations, you understand and acknowledge that I make no guarantee as to the accuracy or the likelihood of success for you as a result of your participation in a session. If you have medical questions, you should always consult a trained medical professional respectively.
ENTIRE AGREEMENT
When you book or enroll in a private session or group session you will be asked to consent to this agreement and the Privacy Policy. If you have consented, or once you do consent, the terms of the Privacy Policy together with this Client Agreement, the information contained herein constitutes the entire agreement between us.
SEVERABILITY
If any part of the terms and conditions in this Client Agreement or the Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.
LEGAL DOMICILE
Belgian right is applicable. Legal domicile for legal issues is the regional court in Antwerp.
CONSENT
By booking and enrolling in a session, you hereby agree to these terms and conditions and Privacy policy.
If you require any more information or have any questions about the terms and conditions of this Client Agreement, or the Privacy Policy, please feel free to contact me by email info@openanahata.com.